Mobility Scooter Troubleshooting

With a mobility scooter there are various problems that can be encountered from time to time, the types of problems can vary with the make and model of mobility scooter that you have and some makes and models might have common and well known problems.

Sometimes a user can experience a problem where the mobility scooter keeps starting and stopping, what may happen is that it may travel a few meters and then stops and then allows you to move a little further and then stops again.

In other cases you might be ready to use your mobility scooter to find that it simply wont move, and as comes naturally to most, you will probably find yourself checking the battery at first to make sure that it has a charge and that the battery and it’s connections are fine.

Beyond checking the battery, some of the other areas to check is all of the wiring to make sure that none is disconnected or that no wiring is damaged.

Depending on whether you are getting some movement from the mobility scooter or no movement at all, you will also want to check fuses to see if this could be the issue.

Also it can be worth checking to see if anything is overheating, like the motor.

Fortunately with a mobility scooter, there’s not quite so many parts, unlike other vehicles, so it can sometimes be easier to narrow down what may be causing a problem.

In the cases where the problem that you are experiencing is very common to a particular model of a mobility scooter, it can make it a bit easier to find out how to fix the problem as there can be plenty of information available about it, but sometimes the problem can be a little different or not common with the make and model that you have.

It is a good idea though to start with checking the connections, wiring, any signs of overheating and fuses to rule these out first, then beyond that if you cant find any other obvious faults and there’s nothing mentioned regarding the problem in any manual available that you have, then the next step can be to have a professional look at it.

If you don’t mind, and are able to, it’s always worth a quick look yourself, you could save yourself time, and money too if the problem is something minor and the extra knowledge that you gain can be handy for any time in the future that your mobility scooter has problems operating.

110 Responses

  1. Mike
    Mike at |

    I am often asked by people to try to fix something because they cannot afford some of the rather exotic prices, for instance. A local family who emigrated here from Bosnia had a mother with MS and had to go about in a chair. Her real left wheel froze solid and she took it to the local independance shop who wanted over 3oo pounds to replace the differential. She asked me to look at it, it had a plastic cover over a roller bearing which was dry inside and had “frozen”. In five minutes I stripped it greased it and she was on her way. Her father now brings me a pride victory and its driving me nuts. Power apparently drains very quickly but the meter shows full charge, I have checked every connection, checked for worn through wires that might explain a short circuit, nothing! now after charging it all night there is no power to the wheels (it isnt in freewheel mode) the batteries where replaced two weeks ago, so it isnt the batteries. However; I have noticed a small red LED flashing inside the power meter housing that is blinking at precisely the same rate as the indicators would when in use, it flashes constantly so doesnt appear to be an error code, so I am suspecting indicator relay is in error but it does work and the lights all work. I can only find one fused under the rear canopy below the seat which isnt blown, one in the headlamp assembly also not blown. The pride manuals are not helpfull and I cannot get an electrical schematic or repair book. So I am kind of stumped.

    Reply
    1. Adam
      Adam at |

      Did you ever find the solution to this fault

      Reply
    2. Karen
      Karen at |

      I have the same problem with my Drive scooter. Battery reads green but once in motion quickly goes to red, especially if I hit a bump. I replaced Barrett, but problem remains. I barely go 1/4 mile each day but need to charge each day. Please post if you find a solution.

      Reply
  2. Mitch Athearn
    Mitch Athearn at |

    Lots of times after sitting a few hours my Sonic
    Pride Mobility scooter will not start even with fully charged new batteries.
    Have checked every obvious thing such as the circuit breaker,fuses,reseated all connections, freewheel switches,etc.
    Kinda suspect the motor. Please offer suggestions.

    Reply
  3. Mitch Athearn
    Mitch Athearn at |

    Won’t start most of the time even with fully charged new batteries.
    Have checked all obvious things such as reseating all connections, circuit breaker, freewheel
    switches,etc. Please offer suggestions.

    Reply
  4. Jose Jesus
    Jose Jesus at |

    That`s because it goes into power saving mode if you leave the key on and don`t use it for a certain period of time. All you have to do is turn it off and back on for it to go again.

    Reply
  5. Michele
    Michele at |

    My mom’s mobility scooter sometimes wont go again after you brake… and then it makes a beeping sound… any ideas?

    Reply
  6. dave
    dave at |

    you may have the brake lever off or you have a faulty connection on the micro switch on the brake solenoid ,a simple cleaning of the contacts should resolve it,if this fails you may have a faulty solenoid

    Reply
  7. john
    john at |

    My mom has a Rascal 200, she says that sometimes it just stops, this happened in the middle of the street she was crossing, any ideas….the batteries are new I dont see anything loose…thanks for any help

    Reply
  8. alan
    alan at |

    shoprider,will not move fully charged batteries,when key is turned on there is a beeping sound from around the motor also the fuse has blown now, please any ideas

    Reply
  9. dom
    dom at |

    where can i get fault codes for strider mx4 mobility scooter

    Reply
  10. john
    john at |

    i have a invacare orion scooter and it keeps going slow someone says it may be the magnetic braking wher do i find this and could this be the problem or what else could it be .cheers

    Reply
  11. susan
    susan at |

    I have a go go elite traveller. I left it in a heavy shower for about 10 mins., and the next time I went to use it, it had a continuous whistling noise. it is probably electrical, as it only gets quieter when the battery runs down. It still goes, but the the noise is driving me crazy and I don’t want to cause any long time damage. can anyone help to identify the problem? Thanks.

    Reply
  12. trevor hoare
    trevor hoare at |

    mum has a shoprider and on two occasions even with the ignition switch off the scooter jumped backwards at speed the second time she had already got off it, has anyone encountered this before thanks trevor

    Reply
  13. Graham
    Graham at |

    I have a Pro-Rider scooter, when I go for about 1 mile the Battery lever indicator suddenly goes from full down to zero and limps back home, I have purchased a battery condition tester and when tested they are still 9 tenths full but it will not go anymore….any ideas, could it be the control unit… thanks Graham

    Reply
    1. Claire O'Neill
      Claire O'Neill at |

      Hi
      I have the same problem with mine
      If anyone can help it would be highly appreciated

      Reply
  14. sandy
    sandy at |

    I have a pride victory, which wont go, this happened last weekend and I had some one look at it and when I went to show them it went but he checked it over anyway and everything seemed to be ok. Now 6 days later here I am ready to go out and it wont go. Any suggestions, by the way fully charged yesterday and I hadnt used it after the charge.

    Reply
    1. tom
      tom at |

      My pride victory is doing that now getting 9 beeps on full batts wont move at all first i had 7 beeps did speed pot didnt help any ideas ?

      Reply
  15. Graham
    Graham at |

    Its the Pro Rider Road King, I tried something out yesterday, I ran the scooter for just over a mile and on the last 200yds the battery gauge went from full to empty within the 200yds , my wife and district nurse pushed me back home the last 10yds or so, anyway left it for around an hour without charging it and the battery guage was back to full, went out on it again for roughly the same distance and same thing happened, but managed to get back home, then today (saturday) have done the same without charging again, batteries are just over 3 quarters full after all that. I have phoned Pro Rider who are sending and engineer out, the batteries are 2 x 55amps and less than 12months old.

    Graham

    Reply
  16. lloyd smith
    lloyd smith at |

    i have aquired asuperlite s-hand mobility scooter and have charged batteries but arlarm wont stop to alow motor to move any sugestions would be grateful ;

    Reply
  17. Karen
    Karen at |

    I have a shoprider Paris scooter,My battery is fully charegd but when I switch it on it just beeps instaed of going backwards or forwards.I live outside the uk and dont want to charged a rediculous amount for repairs by not knowing the cause of this if I take it to a repair shop.

    Reply
  18. Graham
    Graham at |

    Hi Karen

    Have you accidently knocked the lever under the seat so that the scooter is in “free wheel” and can be pushed manually, that usually causes the beep beep when you turn it on, just a thought.
    Graham

    Ps to admin.
    I solved my problem, it was the batteries I got a local company who came out and did a test on them for me, now doing 20 miles with no problems…lol

    Graham

    Reply
  19. Karen
    Karen at |

    No it is not the lever putting into free wheel and the battery is showing full when switched on and left on.Just will not go

    Reply
  20. Sharon
    Sharon at |

    Hi have strider st#1 mobility scooter and it just stops dead after a short distance. My paths and roads are bumpy and was wondering if the battering is disconnecting. have stopped in middle of the road with cars waiting until I get started again and the only way to do that is push the battery pack hard but that is not easy with my neaurological condition. sick of stopping and starting or in some cases not starting. Help do I need to get someone out or could I fix it myself.

    Reply
  21. BoB
    BoB at |

    After buying my scooter, I read the rather pathetic owner’s manual that came with it. I especially wanted to check out the information regarding charging of the batteries.

    I guess like all the manuals for all of the various scooters, it recommended that the batteries should be recharged after EVERY use and once the red LED light changed to green, the batteries were fully charged. Usually after only two to three hours.

    However, I think that this is a rather poor recommendation, especially after personally experiencing very poor range from fully charged batteries. I found information from a few fellow scooter users to be of value indeed. There is also some excellent battery information on this American website too:

    http://www.batterystuff.com/

    Now I use my scooter throughout the day and only recharge it when I’m done for the day. I charge the batteries overnight for at least 8 hours, sometimes longer and only unplug it the following day when I’m about to use my scooter. This allows DEEP CHARGING of the cells which helps to reduce sulfation (American terminology) of the cells. This sulfation is the white oxide deposits which forms on the lead plates inside the battery reducing its performance. If this is not controlled, it crystallises and the battery will finally be “dead!” A good intelligent battery charger that automatically switches over to trickle charging is highly recommended as this keeps the batteries fully charged without the possibility of overcharging them.

    Scooter owners who put away their scooter for the winter season are advised to charge your scooter’s batteries at least monthly to maintain their performance. This is where a good intelligent charger comes in very handy for the trickle charging ability as it could be left switched on provided it’s safe to do so (no possibility of tripping over cables etc..)

    The other things to lookout for is to make sure that you have connected the wiring at the battery terminals correctly and that the screws, bolts or clamps are tighten up without stripping any threads. A thin coating of petroleum jelly (Vaseline) over the terminals is also advisable (do NOT use ordinary grease!)

    BoB

    Reply
  22. bryon kerslake
    bryon kerslake at |

    I have a pride sonic scooter i took on holiday last year used it about 5 days it was working ok, on the last day on putting it in the car with the yellow leaver in the free wheel possion, getting it out of the car at home pushed it into to the garage and did not use it for three weeks, when i did want to use it put the yellow leaver to drive possion it would not move green light flashng is there a micro switch on the rear axle connected to the yellow leaver battery full charge.please can help anybody

    Reply
    1. Ken
      Ken at |

      Can not move the yellow lever forward for freewheeling .new battery’s are charged and runs good.

      Reply
  23. Karen
    Karen at |

    Hi, I have fianlly solved the proplem with my scooter, it was moisture in the motor causing it not to go when switched on and just beeping.The machanic stipped it down dried it and now its perfect.

    Reply
  24. Linda Weber
    Linda Weber at |

    I put new batteries in my gogo elite scooter and now it won’t move forwards or back words. What do I need to do?

    Reply
  25. Rob
    Rob at |

    Hi my nan has a kymco scooter, it seems to have developed a fault it cannot be driven or free wheeled. When lifted and one wheel is turned the other rear wheel turns in the other direction, thus when in the ground it goes nowhere. Any help?

    Reply
    1. brian wood
      brian wood at |

      hello rob I was just reading through this problem page and come across your problem now this is quite unbeleiveable but ive got the father -in laws scooter inbit in my garage for the same reason has yours now first of all I am not a macanic but spent a lot of my life repairing cars and any thing macanical I am now 61 and trying to give it up but life wont let me anyway has for the back wheels running different ways that’s right it caused by the gear box running the drive shafts one goes one way and the other the opposite way now that’s nomal years ago when the old cars had a long metal tube called a prop shaft now when th car was jacked up and you turn the prop shaft by hand the back wheels went the opposite ways now that’s with the gear box turning the drive shafts have you ever notice when some body does a wheelie in a car only one wheel leaves a skid mark not the 2 that’s caused y the gear drive one free wheels and one skids away Now regarding the wheels locking on its not the brakes its some thing to do wih the motor ive just taken mine off today and I am working on the problem but its not your brakes now the bleeping noise comeing from your scooter the amount of bleeps are different each bleep tells the macanic what the problem is but I am working on that tomorrow now at this moment rob I am in the dark but it some thing to do with the motor I will know more later this week but ill keep you in formed rob regards brian

      Reply
      1. nicola mears
        nicola mears at |

        Hi Brian. I have just read your reply to Rob from last year. I was interested if you solved the problem as my scooter is doing this also, rear wheels going in opposite directions and scooter beeping. Seems to happen after I have ridden for a while and then stop for a few minutes and then it happens. After about 20 mins it seems ok again. I am usually out with a friend but I am now worried about using it on my own and becoming stranded.
        Thank you, Nic.

        Reply
  26. janet buckley
    janet buckley at |

    hi just womdered if you could help me i have a sterling midi 4 mobility scooter that wont start it was fine yesterday but when switched on today an orange light is flashing and horn continually on it is fully charged and wont go forwards or backwards i have tried reset button but same thing keeps happening any idea what could be causing this

    Reply
  27. Karen
    Karen at |

    Hi, Like I said in an earlier reply My problem was Moisture in the motor. Once the mechanic dried it out it was perfect. My Shoprider Paris was doing exactly the same thing !!

    Reply
  28. gill
    gill at |

    hi i have a cmt 580 scooter it shows battery full charges fine ..has no faults showing in the diagnostic blink thing but wont start ??i have tried loose wires and tested the batteries showing at 12.7 amps ..what can be wrong its driving me crazy ..hope you can help me

    Reply
  29. John
    John at |

    I have exactly the same problem as Janet, with my dad’s Sterling Midi 4 – constant buzzing when switched on after being on charge and no movement in either direction. Any help would be greatly appreciated. Thanks!

    Reply
  30. gill
    gill at |

    got my cmt fixed was the control board cost me 150 pound but well worth it as he gave it a full fix and maintainance and im flying around now ..

    Reply
  31. Darren Hall
    Darren Hall at |

    I have a Sterling 2 four wheel mobility scooter it’s stopped working after a charge. I checked everything reset the scooter, batteries, connections, etc. You turn it on it just beeps really fast then nine beeps and stops. The headlight is working and the dail is showing a full battery. We have tried putting apart with the key out etc to no avail, please can you help.

    Reply
  32. Pattie
    Pattie at |

    My Rascal 329le was stolen a couple of weeks ago with tiller head smashed to “hot wire”. I got it back the next day after police recovered it (upside down in a ditch!)

    I’ve replaced the tiller this morning as the wiring in the old one was a complete mess. Batteries are charged (lights, indicators, horn etc. now working fine) but the machine is still not moving! (yes…I have checked the freewheel is in the drive position)

    Any ideas what I can try next, please?

    Reply
  33. Rosalyn
    Rosalyn at |

    I have a calypso 4 wheel , the plastic on the battery guage turned white , is there any way to fix it ?

    Reply
  34. Sue
    Sue at |

    please help i am stuck in work and my pro rider king kangarooed to work like the brakes were stuck on quite scary now when i turn the key it just beeps no movement please help xx

    Reply
  35. Helen
    Helen at |

    Please help. I have been given a Wheeltech Pioneer midi scooter that was fine and working last week but when I got it home and it has been on charge for 14 hours it still says its charging and when I unplug and turn it on the “power eye” is flashing and it will not move even though the scooter display says its fully charged. It’s not in “free wheeling” mode, my uncle gave it to me and he moved it about a week ago and it was fine.
    Any ideas?

    Reply
  36. stumpey
    stumpey at |

    Hi my LifeWay 3 suddenly stopped and after managing to get it home, I found it was the the parking switch. The buggy works fine except it now goes forward slowly with a beep and reverses very fast. The wiring is not the problem as I have tried it both ways. Could someone help please its doing my head in Thanks Stumpey.

    Reply
    1. w pickford
      w pickford at |

      The buggy works fine except it now goes forward slowly with a beep and reverses very fast.
      I have Stumpys problem with no apparent answer, please help.

      Reply
  37. Danny
    Danny at |

    I ahve a little red flashing light on my pride victory and it wont go into forward or ereverse can someone help please

    Reply
  38. Cairns Galbraith
    Cairns Galbraith at |

    Hi, my wives ST-1 strider shows error code 5 ( the blue light flashes 5 times. I assume it is error code 5) the manual has this as a brake problem, I have set and reset the brake lever several times, metered the micro switch, open infinity, closed 59 ohms I shorted out the switch and nothing changed, cleaned and checked all connectors to no avail.

    Does anyone know what else can cause this problem and/or supply a wiring diagram. Any and all help would be appreciated.

    Thank you in advance, Cairns Galbraith.

    Reply
  39. mark
    mark at |

    I’ve a king pro street rider revs up when brake on and don’t move may be axle could that be the fault.

    Reply
  40. Roy.
    Roy. at |

    Hi, l’ve got a old Pride scooter and it only go’s 30cm /1ft forward and then stops, and when it goes backwards it’s OK can anybody help. Regards.

    Reply
  41. gitch
    gitch at |

    Can anyone please help me with my problem.
    I have a DMA Strider 3 MD BU scooter,I want to change my rear wheels on to solid tyres. But I cannot get my wheels off. The center nut will not budge,I have checked to see if there is a locking tab for the nut but there isn’t one.

    Reply
    1. Reg evans
      Reg evans at |

      A rachet gun will loosen it go to a tyre & wheel yard

      Reply
  42. charles
    charles at |

    I have pride sidekick, I was having problems with tires on the front, when the tire broke down, and had a hard time moving it. When I fix the tire I see it will not move. When you turn the brake lever, then try to go forward. it will not, but makes a little noise at the brake assembly, and that is all.

    Reply
  43. Irene Davies
    Irene Davies at |

    Hi , I have a Pro-Rider King . My problem is that it starts and stops although I have purchased new batteries and a new charger. The company have not been helpful at all . Really disappointed at the fault and the company. Any suggestions , the scooter is 18 months old.

    Reply
    1. dave
      dave at |

      hi Irene, i also own a pro-rider road king, and besides the first three months of buying it (new) it has been a nightmare, i lost count of how many times it broke down and all to often in the middle of the road, i would charge the batteries overnight go out alls fine until a mile or less then the battery meter drops like a stone and i had to be pushed home, time n again it was the same issue which may also be your problem, and thats the motor brushes, the only lasted one-two months each time, anyway if you want to check them , at the end of the motor there are two plastic black screws unscrew each one and pullout the brushes they look like a magnet with a spring coil attached, if the part that looks like a magnet it corroded or the spring is broke they will need replacing, they cost about £6 a set on ebay, so remove the old and put the new ones in and fingers crossed, as for the company i totally agree they are a nightmare, when out on the pavement my rear axle broke causing a rear wheel to go off down the road and me in pain with the scooter trying to tip over, at first they were all to happy to fix it even arrange to be done, then my granfather died so i had to cancel, ever since they wont return my emails of which 20 plus have been sent, i hope this helps if not reply with more info and i maybe able to give layman advice.

      Reply
  44. Thelma
    Thelma at |

    My scooter 8 ml per hour older model turn on jus beeps , why

    Reply
  45. peter spencer
    peter spencer at |

    i have a sterling midi 4 mobility scooter new batteries, new speed controller fitted, but on turning on the scooter mover about 6 inches comes to an abrupt stop and starts beeping, turn off key and return on and the same thing happens. This happen in both directions. the battery condition gauge shows full until it clicks to a holt and then reads dead. Any help please.

    Reply
    1. peter spencer
      peter spencer at |

      I have found the fault, so simply I feel foolish, but here it is. On double checking all the wiring I decided to check that the new batteries had been fitted properly by the disability shop, You don’t think of checking a professionals work do you. only to find one negative terminal only finger tight. On tightening I find all is well.
      CHECK BATTERY TERMINALS.

      Reply
  46. lilan
    lilan at |

    my go go stoped working when I went up a bumpy hill now will not work and the green light not flashing when put on charge

    Reply
  47. Bill Hill
    Bill Hill at |

    has the parking Brake/clutch been disengaged are the batteries
    fully charge and the terminals and contacts clean

    Reply
  48. shirley nichols
    shirley nichols at |

    What’s wrong with my go go scooter when you turn key on all it does is beep.com

    Reply
  49. jay
    jay at |

    hi i have a strider st 4d and it has fully charged batterys also not on free will but have no movement the motor is not clicking on any help

    Reply
  50. simon
    simon at |

    Hi, have a pro rider road king,
    It’s all working, 33ah batteries are fine, but I don’t think it’s going as fast as it should, it also has puncture proof tyres, but one is deflated & won’t pump up, I’ve tried pumps & one at a petrol station, but still won’t inflate! Any suggestions to both of my problems please??.

    Reply
  51. Carol Martin
    Carol Martin at |

    I have a Wheeltech Mercury 46 which has been on a go slow for months. I have had the batteries checked & they are 100%. My husband has just got my scooter out to get me ready for Spring & the battery connector has blown. Anyone know where I could get a replacement? Thanks in anticipation for help. Carol

    Reply
  52. kim
    kim at |

    hi we have a sportrider the lights all come on but wont move at all any ideas thank you Kim

    Reply
  53. Geoff
    Geoff at |

    Hi, we have a kymco ls mini 4u. It started losing range and struggling on hills so I changed the batteries. It has not made any difference. It doesn’t seem to freewheel as easily as it did so am wondering if this is indicative of some sort of problem. Any ideas please? Thank you. Geoff

    Reply
  54. ernest bosley
    ernest bosley at |

    Hi,I have a Pride Hurricane,its been left out in all weather for a while.it charges batteries ok,but I have no power at the tiller,fuses all ok so re set it but still no power at tiller.any ideas 🙁

    Reply
  55. Brunson
    Brunson at |

    Where do I find the fuse on my shop rider Eco 3 scooter?

    Reply
  56. martin webster
    martin webster at |

    i have a rascal329le i have aflashing light 5times any one knows what this means

    Reply
    1. Aldred
      Aldred at |

      I have a Taurus scooter that has the same fault i.e. the indicator flashes five times. It will drive for a short distance before the batter indicator falls to the minimum.I fitted new batteries last year and they seem to charge OK. Any help would be appreciated

      Reply
  57. Cheryl
    Cheryl at |

    Hi my mum has a status xl6 mobility scooter. All was working fine when she put the key in to go somewhere it will not move, all the lights work and if u press the button to reverse it still beeps like it should but will not move. I can hear it clicking like it wants to go but still don’t go anywhere. Any help would be much appreciated.
    Thanks

    Reply
  58. lee
    lee at |

    hi I have a pro rider road king,, I plug in the charger but green light dosnt turn red and it isn’t charging, I bought a new charger same problem. help would be a godsend as im stuck without my scooter

    Reply
  59. william
    william at |

    is there a reset button on my s420 landlex gazelle? and how do i locate all the fuses? I cant get a manual any where.
    all the insides are in brilliant condition but just wont work. can anyone help me please?
    thank you

    Reply
  60. John
    John at |

    my rascal mobility scooter has stop taking a recharge (Batterys are new)

    Reply
  61. Irene bromfield
    Irene bromfield at |

    Hi I have kymco midi and when I use the brakes I can hear the brakes disengage.can you tell me if this is ok .i have had a few scooters over the years and have never hears this before .can you please advice I have just bought second hand from’ mobility shop thank you irene

    Reply
  62. Jean hall
    Jean hall at |

    Pro go go scooter my batteries are charged but when turn key lights striat up but when I use throttle to go forward the lifts go down will go backwards but will not go forward

    Reply
  63. marie williams
    marie williams at |

    hi i have a colt pride plus mobility scooter and the blue light on the control is flashing 7 times can you tell me what,s wrong with it please

    Reply
  64. malcolm
    malcolm at |

    Hi Marie,iam trying to help a friend out with there mobility scooter ,the charger dose not seem to work no light coming on when you plug in .so what I am asking if I take the two battery off the buggi can I charge them up with a car battery charger?please can you let me know Malcolm Kirkham Lancashire.

    Reply
  65. Nigel Bower
    Nigel Bower at |

    Hi,
    My fathers pro ride scooter is making a constant beep tone when switched on, it is brand new but was exposed to some rain last night due to high wind blowing the protective cover off. I have dried all excess water off and had the hair drier on and around the control panel and cabling.
    Any advice appreciated
    Regards
    Nigel

    Reply
  66. Duane
    Duane at |

    Hi , my Go go pride scooter won’t move . When assembled it shows the batts full but bleeps 9 times . I have put new batteries in last August and worked fine . The last time I went to use it . Everything stopped and I had to get a friend to push me back to the car . Half way back the drive system seemed to re engage in even though everything was set to free wheel

    Reply
    1. Anita
      Anita at |

      Hi this happened to me and I think it was the damp gettingvto the connections. Once it was indoors and had 24 hours of warmth it worked fine again. Need to protect against damp and cold.

      Reply
  67. lil
    lil at |

    Hi I gt a sunrider exploper 406 it all works but the handlebar feels stiff to turn round corners

    Reply
  68. lil
    lil at |

    Shop ride that works but the sit moves side to side and feels if frame doing the same help

    Reply
  69. Devina Robertson
    Devina Robertson at |

    We have a DMA merits 3 wheeler scooter, just replaced the batteries and everything is connected well and the charger light is green, the power eye is flashing & the scooter wont move, can anyone help please?

    Reply
  70. Claire O'Neill
    Claire O'Neill at |

    Hi
    I have a pride go go elite traveller
    We got caught in a heavy down pour
    It works but it’s developed an annoying whistle
    Can anyone help please?
    Thank you
    Claire

    Reply
    1. don wilson
      don wilson at |

      Thats the rain, none of these scooters are at all waterproofed. Need to take apart the dial/switch part and dry everything out…. keep a plastic bag handy to covet with if caught in rain, or get proper cover for handlebars….☺

      Reply
  71. Josh
    Josh at |

    i have a Invacare Meteor, recently while i am driving it, suddenly stop when i switched of and put on again its works. also i noticed when i m going up and down from kerbs its stops. some times i need to wait 10-20 second to restart the engine. What can it be? if anyone help i appreciate

    Reply
  72. Elizabeth
    Elizabeth at |

    My gogo elite is beeping when I turn the key its flashing a wee blue light won’t go showing the battery is fully charged and gear is on to drive what would cause this

    Reply
  73. Rebecca
    Rebecca at |

    My spitfire EZ model 1320 16 fs21 occasionally gets stuck in reverse.
    If I back it onto grass, it
    Seems to come out of reverse and I can move forward again.

    Does anyone have an idea of what the problem
    Is and if it’s repairable?

    Thanks in advance.

    Reply
  74. Mrs M Nelson
    Mrs M Nelson at |

    I have bought a shop rider “Sovereign ” deluxe mobility scooter it’s fully charged, the lever underneath is in the right position so all I can think of it’s the circuit breaker has tripped, how do I fix this? I also made the mistake of leaving my keys in when charging. It’s fully charged and light on the battery is green but when I try to go it gives a continuous high sound. Can u help?

    Reply
  75. Margaret Bamfield
    Margaret Bamfield at |

    I have been given a Merit DMA scooter, model HP8402A, it came without a users manual. Can anyone help please. Thank you.

    Reply
    1. Richard Kaminski
      Richard Kaminski at |

      You could try emailing service@discountscooters.co.uk as they have a few user manuals on their website http://www.discountscooters.co.uk/user-manuals and say that if you don’t see your manual then they may be able to get it

      Reply
  76. John curran
    John curran at |

    Hi I have a Luggie elite, which the red “power on” light flashes seven times any ideas, where to start, thanks

    Reply
  77. David
    David at |

    Hi I have a pride celebrity x replaced with new battery’s run up the road and back went to try next morning didn’t go checked all around only thing that I could find the green status light wasn’t working could anyone give me any ideas

    Reply
  78. Alison
    Alison at |

    Hi i have the same problem mines a shoprider ctm and have the green light problem batterys tested and are fine both reading just over 12v each
    Wires checked fine lever checked fine
    I uses to be able to keep turning the key on an off for a few minutes then the green light went from dule green to bright green and then it worked for the day but now even that dont work and its stuck on dule green light not movement at all anyone have any ideas?

    Reply
  79. Camille McMillan
    Camille McMillan at |

    I have a brand new Luggie, two months old. What causes it to whine in reverse?

    Reply
  80. Sharon freeman
    Sharon freeman at |

    Hi I’ve got a shop rider mobility scooter it will work but as soon as I turn it off to go in shop or visiting and get bk on to go home it’s won’t go and keeps bleeping I have to keep putting it in gear and push it then sometimes it dont go then when I put key bk in it sometimes will work but mostly it don’t I’m puzzled I depend on my scooter and need it all lights work just keeps cutting out when I turn it off can someone please help don’t know how to fix it!!

    Reply
  81. Richard Kaminski
    Richard Kaminski at |

    I have just had my Invacare Comet scooter modified from Lead/acid batteries to Li-Ion batteries to extend the range. After a trip of around 4 miles, the scooter suddenly stopped and all the lights went out (battery life etc) and nothing I could do would make them come back on. After getting the scooter home, I stripped it down to check battery terminals and fuses. The 2 battery fuses (70A) were OK but I found a third fuse (10A spade) blown. Can anyone tell me what this fuse protects as I dare not use the scooter until I can find out in case I cause more damage. Thanks

    Reply
    1. Richard Kaminski
      Richard Kaminski at |

      I have found out that the 10A fuse protects the regen circuit. A qualified scooter engineer checked it and replaced it with a 20A as the circuit can handle the current.

      Reply
  82. Jackie
    Jackie at |

    I have a Rascal Eco 4, and since acquiring it, it’s been nothing but a head ache.
    It stops and starts when it wants. I get a variety of flashing light sequences when turned on, which when removing battery and replacing it, checking connections or a little wiggle on the seat, the ignition light changes to continually fixed on and it decsides to go.
    It’s got 8 flashes at the moment and I can’t find out what this means?
    It’s commonly flashing 6 times. I thinks there is a loose connection somewhere and it’s driving me crazy. It’s my only transport for getting about and out of the house as walking on my crutches is painful and tiring and I can’t walk out of the estate I live. No independence.

    Reply
    1. Richard Kaminski
      Richard Kaminski at |

      Jackie
      The manual just states that more then 6 flashes is errors detected but does not say what the errors are

      Reply
      1. Richard Kaminski
        Richard Kaminski at |

        6 flashes is “Power selected when finger control lever pressed” which I think means that the forward/reverse bar is not centralised

        Reply
  83. Brian Halliwell
    Brian Halliwell at |

    Freerider Mayfair
    Could you tell me what lubricant is in the transaxle and where to purchase?

    Reply
  84. Paul Winwood
    Paul Winwood at |

    i have a breeze 3 mobility scooter, i changed the batteries on it but they were the wrong ones and would not work so i put the old ones back on and the same nothing no lights coming on or nothing and the charger just keeps flashing in sequence, tried pushing in the fuses but nothing , any ideas

    Reply
  85. Fred
    Fred at |

    I have a royale 4 mobility scooter 3years old my problem is I have fitted new 75 amp battery’s new 12 amp charger the charger says full charge so do the battery’s I do about 3 or 4 miles & the scooter looses speed the battery drains

    Please Help Fred

    Reply
  86. Caroline
    Caroline at |

    My friend has a monarch spsterpearl 4 blue 2012
    Every time put key in there is a constant beeping noise but still moves
    Any ideas please

    Reply
  87. Donna Sollis
    Donna Sollis at |

    Hi Cheryl, did you get your scooter working again, as i am having the same problem. Turning the key getting a click, but wont go, battery full, now over heating, fuses good, all wiring connected BUT it wont GO. Any help would be appreciated from anyone x. Kind regards Donna I have a Electro Motion

    Reply
  88. George Keith
    George Keith at |

    I have a Elite go go traveller plus. It goes but does,nt hold power for long ..I have noticed on charge meter on tillier that a blue light is on all the time.. what does this indicate ? Any one help me out ? thanks

    Reply

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