With a mobility scooter there are various problems that can be encountered from time to time, the types of problems can vary with the make and model of mobility scooter that you have and some makes and models might have common and well-known problems.
Sometimes a user can experience a problem where the mobility scooter keeps starting and stopping, what may happen is that it may travel a few meters and then stops and then allows you to move a little further and then stops again.
In other cases, you might be ready to use your mobility scooter to find that it simply won’t move, and as comes naturally to most, you will probably find yourself checking the battery at first to make sure that it has a charge and that the battery and it’s connections are fine.
Beyond checking the battery, some of the other areas to check is all of the wiring to make sure that none is disconnected or that no wiring is damaged.
Depending on whether you are getting some movement from the mobility scooter or no movement at all, you will also want to check fuses to see if this could be the issue.
Also, it can be worth checking to see if anything is overheating, like the motor.
Fortunately, with a mobility scooter, there are not quite so many parts, unlike other vehicles, so it can sometimes be easier to narrow down what may be causing a problem.
In the cases where the problem that you are experiencing is very common to a particular model of a mobility scooter, it can make it a bit easier to find out how to fix the problem as there can be plenty of information available about it, but sometimes the problem can be a little different or not common with the make and model that you have.
It is a good idea though to start with checking the connections, wiring, any signs of overheating and fuses to rule these out first, then beyond that if you can’t find any other obvious faults and there’s nothing mentioned regarding the problem in any manual available that you have, then the next step can be to have a professional look at it.
If you don’t mind, and are able to, it’s always worth a quick look yourself, you could save yourself time, and money too if the problem is something minor and the extra knowledge that you gain can be handy for any time in the future that your mobility scooter has problems operating.
The comments below from our site users can assist with mobility scooter fault finding. Feel free to leave your own comment for other people to respond to.
I am often asked by people to try to fix something because they cannot afford some of the rather exotic prices, for instance. A local family who emigrated here from Bosnia had a mother with MS and had to go about in a chair. Her real left wheel froze solid and she took it to the local independance shop who wanted over 3oo pounds to replace the differential. She asked me to look at it, it had a plastic cover over a roller bearing which was dry inside and had “frozen”. In five minutes I stripped it greased it and she was on her way. Her father now brings me a pride victory and its driving me nuts. Power apparently drains very quickly but the meter shows full charge, I have checked every connection, checked for worn through wires that might explain a short circuit, nothing! now after charging it all night there is no power to the wheels (it isnt in freewheel mode) the batteries where replaced two weeks ago, so it isnt the batteries. However; I have noticed a small red LED flashing inside the power meter housing that is blinking at precisely the same rate as the indicators would when in use, it flashes constantly so doesnt appear to be an error code, so I am suspecting indicator relay is in error but it does work and the lights all work. I can only find one fused under the rear canopy below the seat which isnt blown, one in the headlamp assembly also not blown. The pride manuals are not helpfull and I cannot get an electrical schematic or repair book. So I am kind of stumped.
Did you ever find the solution to this fault
I have the same problem with my Drive scooter. Battery reads green but once in motion quickly goes to red, especially if I hit a bump. I replaced Barrett, but problem remains. I barely go 1/4 mile each day but need to charge each day. Please post if you find a solution.
I have a kymco midi xls and the fault indicator flashes twice after about a mile or so. It is fully charged but stops completely after a mile, I need to charge it again to clear the flashing fault indicator but then after a mile or so back to square one.
car on did you manage find out your problem with your battery reading ? when your still it’s on green but soon as you start to move on scooter the battery goes strange off green of you no please let me no thanks
I have a kymco mini comfort , battery fully charged lights come on , hooter sounds , but no green light when key is turned on and and scooter will not move any idea
It appears that because there is no green light showing, there may be a problem with the motor or a wire that has become disconnected somewhere. I would dis-assemble the scooter and check that all the connections are ok and do continuity tests on each cable with a multimeter before checking the state of the motor brushes. If they are worn out, they can be easily replaced.
I have a TGA scooter and the diagnostic green light is flashing 5 times any idea what it is and it is fully chartered
Hell, I have the very same problem as mike.
there is no power to the wheels (it isnt in freewheel mode) the batteries where replaced today, so it isnt the batteries. However; I have noticed a small red LED flashing inside the power meter housing that is blinking at precisely the same rate as the indicators would when in use, it flashes constantly so doesnt appear to be an error code, so I am suspecting indicator relay is in error but it does work and the lights all work. I can only find one fused under the rear canopy below the seat which isnt blown, one in the headlamp assembly also not blown. The pride manuals are not helpfull and I cannot get an electrical schematic or repair book. So I am kind of stumped.
Has anyone found a solution to this problem please?
If not batteries. then check carbon brushes as these regulate the current between motor and rest of scooter
Hi All
If you haven`t fixed this problem already here are some things to look at.
I have a big heartway aviator scooter that is now done 8,000 klms (yes I do ride a lot), and if it`s one thing I`ve learnt to do it`s to fix it myself. The repair costs at the only dealer that has the agency for them is simply out of the question for me. So here are some things that I have found will make the batteries not last as long as they should.
1. I agree with Dave about the carbon brushes, if they don`t make a good contact with the commutator then there is a much greater resistance for the batteries to overcome, therefore the batteries will be drained much quicker than usual, it would be like going up a very steep hill constantly
2.A transmission oil leak onto the motor output shaft will find its way all the way to the other end of the motor and coat the commutator.TRUST ME IT WILL!. This will increase resistance.
If you are using a charger that switches off when the batteries are charged and there is increased resistance in the charging circuit then the charger can “think” that the batteries are charged and stop charging when your batteries are still only partially charged.
3. I don`t think the blinking red light is an indicator of a fault, but rather a signal to indicate that current is present. The fact that it blinks at the same rate as the indicator is because they use the same timer chip.
Ok so you need to firstly research what the current draw for your motor should be, then borrow or buy a clamp meter and run the motor under load to see how many amps it draws. If outside of the specs then the problem is in the motor. DC motors can be rebuilt very cheaply by any motor rewinding business. If the charging circuit is at fault then the plug for the charger where you plug it into your scooter should be warm when charging , it should not be hot. If it is then the problem is the charging circuit. If the plug doesn`t get even warm then there is either a break in the charging circuit or the batteries have lost all internal resistance and need to be replaced. Hope this helps some of you.
steve
Something wrong with my Mobility Scooter its stop go stop go cant use it now ive asked how much for repair they said For collection and delivery of your scooter and a diagnostics for the full scooter it would be £94.95 + Vat.and thats just to tell me whats wrong its a STERLING LITTLE GEM please advice
Try replacing circuit breaket it worked for mine
I don’t know how to ask a question on here so I am asking thru you if that’s ok ? I have a golden Buzz around xl sHD , and it hums. Sometimes you can barley hear it but the sound is still there !! Could it be a moisture problem ?? Ty
Hello, like April I’m unable to see how you ask a question on the forum and so my apologies for contacting you. I have a Colt Pride and the blue light is flashing in the display panel. The lights along the top of the display are showing: red, amber, amber, green, green. Any help/advice would be greatly appreciated. Thank you, Sue.
Lots of times after sitting a few hours my Sonic
Pride Mobility scooter will not start even with fully charged new batteries.
Have checked every obvious thing such as the circuit breaker,fuses,reseated all connections, freewheel switches,etc.
Kinda suspect the motor. Please offer suggestions.
I am new to this scene but I suggest checking the motor brushes.
Won’t start most of the time even with fully charged new batteries.
Have checked all obvious things such as reseating all connections, circuit breaker, freewheel
switches,etc. Please offer suggestions.
That`s because it goes into power saving mode if you leave the key on and don`t use it for a certain period of time. All you have to do is turn it off and back on for it to go again.
My mom’s mobility scooter sometimes wont go again after you brake… and then it makes a beeping sound… any ideas?
My dad’s gogo ultra burned up it’s motor, I got a replacement from “wheely good scooter parts “ and new batteries. It went fine for a few hundred yards or so then wouldn’t move in “slow speed”and just barely in “fast” and the motor was overheating again! I noticed that their was no audible “CLICK” from the brake when pressing the throttle I.E. the brakes are not releasing! I can turn everything off or let it set for awhile and then it will start working again. Very frustrating trying to fix an intermittent problem. Is this a controler fault? Anyone have this happen?
you may have the brake lever off or you have a faulty connection on the micro switch on the brake solenoid ,a simple cleaning of the contacts should resolve it,if this fails you may have a faulty solenoid
My mom has a Rascal 200, she says that sometimes it just stops, this happened in the middle of the street she was crossing, any ideas….the batteries are new I dont see anything loose…thanks for any help
where will I be able to buy a fuse for my rascal scooter
Halford have them pretty cheap
I had the same problem and got a fuse from the dealer we purchased the scooter from but not the shop itself but from their workshop where they service and repair them.
shoprider,will not move fully charged batteries,when key is turned on there is a beeping sound from around the motor also the fuse has blown now, please any ideas
mine does that only I have good fuses. what did you find out its a shoprider also
Check the motor brushes
where can i get fault codes for strider mx4 mobility scooter
i have a invacare orion scooter and it keeps going slow someone says it may be the magnetic braking wher do i find this and could this be the problem or what else could it be .cheers
I have a go go elite traveller. I left it in a heavy shower for about 10 mins., and the next time I went to use it, it had a continuous whistling noise. it is probably electrical, as it only gets quieter when the battery runs down. It still goes, but the the noise is driving me crazy and I don’t want to cause any long time damage. can anyone help to identify the problem? Thanks.
Found this post when looking for help. I know this was a while ago but did you get the problem solved as I have same?
Did you ever find out what was wrong with your scooter ? Same thing happened to mine
Susan did you find out the solution to your scooter problem. I am having same problem. Any help is appreciated. Thank you.
mum has a shoprider and on two occasions even with the ignition switch off the scooter jumped backwards at speed the second time she had already got off it, has anyone encountered this before thanks trevor
Hi Trevor, what model is it?
I have a Pro-Rider scooter, when I go for about 1 mile the Battery lever indicator suddenly goes from full down to zero and limps back home, I have purchased a battery condition tester and when tested they are still 9 tenths full but it will not go anymore….any ideas, could it be the control unit… thanks Graham
Hi Graham, which model of Pro Rider is it?
Hi
I have the same problem with mine
If anyone can help it would be highly appreciated
I have a pride victory, which wont go, this happened last weekend and I had some one look at it and when I went to show them it went but he checked it over anyway and everything seemed to be ok. Now 6 days later here I am ready to go out and it wont go. Any suggestions, by the way fully charged yesterday and I hadnt used it after the charge.
My pride victory is doing that now getting 9 beeps on full batts wont move at all first i had 7 beeps did speed pot didnt help any ideas ?
I saw on a chart that 7 beeps means a speed pot error. I don’t know what brand it was but with a bit of luck there may actually be a standard.
Its the Pro Rider Road King, I tried something out yesterday, I ran the scooter for just over a mile and on the last 200yds the battery gauge went from full to empty within the 200yds , my wife and district nurse pushed me back home the last 10yds or so, anyway left it for around an hour without charging it and the battery guage was back to full, went out on it again for roughly the same distance and same thing happened, but managed to get back home, then today (saturday) have done the same without charging again, batteries are just over 3 quarters full after all that. I have phoned Pro Rider who are sending and engineer out, the batteries are 2 x 55amps and less than 12months old.
Graham
The gauge registers battery level under load, that means when just sitting without engaging the throttle, it will register full, then as you go, the load on the battery will increase. Be sure to charge the batteries for 4 hours to ensure a full charge.
i have aquired asuperlite s-hand mobility scooter and have charged batteries but arlarm wont stop to alow motor to move any sugestions would be grateful ;
I have a shoprider Paris scooter,My battery is fully charegd but when I switch it on it just beeps instaed of going backwards or forwards.I live outside the uk and dont want to charged a rediculous amount for repairs by not knowing the cause of this if I take it to a repair shop.
Check the lever to make sure it is NOT in free wheel mode. the beeping sounds like a common warning for this issue.
You have to turn the switch off, move the gear lever to DRIVE (often a picture of a man SAT on the scooter, rather than STANDING. i.e. pushing it), and only AFTER doing this, turn the switch key on. It should work fine. The free wheel switch sometimes gets knocked by accident, such as going up a kerb, lifting into a car etc.
I hope that is of some help.
Gary
Hi Karen
Have you accidently knocked the lever under the seat so that the scooter is in “free wheel” and can be pushed manually, that usually causes the beep beep when you turn it on, just a thought.
Graham
Ps to admin.
I solved my problem, it was the batteries I got a local company who came out and did a test on them for me, now doing 20 miles with no problems…lol
Graham
Hi Graham, im very pleased that you got it sorted, great news.
No it is not the lever putting into free wheel and the battery is showing full when switched on and left on.Just will not go
Hi have strider st#1 mobility scooter and it just stops dead after a short distance. My paths and roads are bumpy and was wondering if the battering is disconnecting. have stopped in middle of the road with cars waiting until I get started again and the only way to do that is push the battery pack hard but that is not easy with my neaurological condition. sick of stopping and starting or in some cases not starting. Help do I need to get someone out or could I fix it myself.
After buying my scooter, I read the rather pathetic owner’s manual that came with it. I especially wanted to check out the information regarding charging of the batteries.
I guess like all the manuals for all of the various scooters, it recommended that the batteries should be recharged after EVERY use and once the red LED light changed to green, the batteries were fully charged. Usually after only two to three hours.
However, I think that this is a rather poor recommendation, especially after personally experiencing very poor range from fully charged batteries. I found information from a few fellow scooter users to be of value indeed. There is also some excellent battery information on this American website too:
http://www.batterystuff.com/
Now I use my scooter throughout the day and only recharge it when I’m done for the day. I charge the batteries overnight for at least 8 hours, sometimes longer and only unplug it the following day when I’m about to use my scooter. This allows DEEP CHARGING of the cells which helps to reduce sulfation (American terminology) of the cells. This sulfation is the white oxide deposits which forms on the lead plates inside the battery reducing its performance. If this is not controlled, it crystallises and the battery will finally be “dead!” A good intelligent battery charger that automatically switches over to trickle charging is highly recommended as this keeps the batteries fully charged without the possibility of overcharging them.
Scooter owners who put away their scooter for the winter season are advised to charge your scooter’s batteries at least monthly to maintain their performance. This is where a good intelligent charger comes in very handy for the trickle charging ability as it could be left switched on provided it’s safe to do so (no possibility of tripping over cables etc..)
The other things to lookout for is to make sure that you have connected the wiring at the battery terminals correctly and that the screws, bolts or clamps are tighten up without stripping any threads. A thin coating of petroleum jelly (Vaseline) over the terminals is also advisable (do NOT use ordinary grease!)
BoB
I have a pride sonic scooter i took on holiday last year used it about 5 days it was working ok, on the last day on putting it in the car with the yellow leaver in the free wheel possion, getting it out of the car at home pushed it into to the garage and did not use it for three weeks, when i did want to use it put the yellow leaver to drive possion it would not move green light flashng is there a micro switch on the rear axle connected to the yellow leaver battery full charge.please can help anybody
Can not move the yellow lever forward for freewheeling .new battery’s are charged and runs good.
Hi, I have fianlly solved the proplem with my scooter, it was moisture in the motor causing it not to go when switched on and just beeping.The machanic stipped it down dried it and now its perfect.
I put new batteries in my gogo elite scooter and now it won’t move forwards or back words. What do I need to do?
Hi my nan has a kymco scooter, it seems to have developed a fault it cannot be driven or free wheeled. When lifted and one wheel is turned the other rear wheel turns in the other direction, thus when in the ground it goes nowhere. Any help?
hello rob I was just reading through this problem page and come across your problem now this is quite unbeleiveable but ive got the father -in laws scooter inbit in my garage for the same reason has yours now first of all I am not a macanic but spent a lot of my life repairing cars and any thing macanical I am now 61 and trying to give it up but life wont let me anyway has for the back wheels running different ways that’s right it caused by the gear box running the drive shafts one goes one way and the other the opposite way now that’s nomal years ago when the old cars had a long metal tube called a prop shaft now when th car was jacked up and you turn the prop shaft by hand the back wheels went the opposite ways now that’s with the gear box turning the drive shafts have you ever notice when some body does a wheelie in a car only one wheel leaves a skid mark not the 2 that’s caused y the gear drive one free wheels and one skids away Now regarding the wheels locking on its not the brakes its some thing to do wih the motor ive just taken mine off today and I am working on the problem but its not your brakes now the bleeping noise comeing from your scooter the amount of bleeps are different each bleep tells the macanic what the problem is but I am working on that tomorrow now at this moment rob I am in the dark but it some thing to do with the motor I will know more later this week but ill keep you in formed rob regards brian
Hi Brian. I have just read your reply to Rob from last year. I was interested if you solved the problem as my scooter is doing this also, rear wheels going in opposite directions and scooter beeping. Seems to happen after I have ridden for a while and then stop for a few minutes and then it happens. After about 20 mins it seems ok again. I am usually out with a friend but I am now worried about using it on my own and becoming stranded.
Thank you, Nic.
hi just womdered if you could help me i have a sterling midi 4 mobility scooter that wont start it was fine yesterday but when switched on today an orange light is flashing and horn continually on it is fully charged and wont go forwards or backwards i have tried reset button but same thing keeps happening any idea what could be causing this
Hi, Like I said in an earlier reply My problem was Moisture in the motor. Once the mechanic dried it out it was perfect. My Shoprider Paris was doing exactly the same thing !!
hi i have a cmt 580 scooter it shows battery full charges fine ..has no faults showing in the diagnostic blink thing but wont start ??i have tried loose wires and tested the batteries showing at 12.7 amps ..what can be wrong its driving me crazy ..hope you can help me
I have exactly the same problem as Janet, with my dad’s Sterling Midi 4 – constant buzzing when switched on after being on charge and no movement in either direction. Any help would be greatly appreciated. Thanks!
got my cmt fixed was the control board cost me 150 pound but well worth it as he gave it a full fix and maintainance and im flying around now ..
@Gill, im pleased that you got it sorted.
I have a Sterling 2 four wheel mobility scooter it’s stopped working after a charge. I checked everything reset the scooter, batteries, connections, etc. You turn it on it just beeps really fast then nine beeps and stops. The headlight is working and the dail is showing a full battery. We have tried putting apart with the key out etc to no avail, please can you help.
My Rascal 329le was stolen a couple of weeks ago with tiller head smashed to “hot wire”. I got it back the next day after police recovered it (upside down in a ditch!)
I’ve replaced the tiller this morning as the wiring in the old one was a complete mess. Batteries are charged (lights, indicators, horn etc. now working fine) but the machine is still not moving! (yes…I have checked the freewheel is in the drive position)
Any ideas what I can try next, please?
I have a calypso 4 wheel , the plastic on the battery guage turned white , is there any way to fix it ?
please help i am stuck in work and my pro rider king kangarooed to work like the brakes were stuck on quite scary now when i turn the key it just beeps no movement please help xx
Please help. I have been given a Wheeltech Pioneer midi scooter that was fine and working last week but when I got it home and it has been on charge for 14 hours it still says its charging and when I unplug and turn it on the “power eye” is flashing and it will not move even though the scooter display says its fully charged. It’s not in “free wheeling” mode, my uncle gave it to me and he moved it about a week ago and it was fine.
Any ideas?
Hi my LifeWay 3 suddenly stopped and after managing to get it home, I found it was the the parking switch. The buggy works fine except it now goes forward slowly with a beep and reverses very fast. The wiring is not the problem as I have tried it both ways. Could someone help please its doing my head in Thanks Stumpey.
The buggy works fine except it now goes forward slowly with a beep and reverses very fast.
I have Stumpys problem with no apparent answer, please help.
I ahve a little red flashing light on my pride victory and it wont go into forward or ereverse can someone help please
Hi, my wives ST-1 strider shows error code 5 ( the blue light flashes 5 times. I assume it is error code 5) the manual has this as a brake problem, I have set and reset the brake lever several times, metered the micro switch, open infinity, closed 59 ohms I shorted out the switch and nothing changed, cleaned and checked all connectors to no avail.
Does anyone know what else can cause this problem and/or supply a wiring diagram. Any and all help would be appreciated.
Thank you in advance, Cairns Galbraith.
I’ve a king pro street rider revs up when brake on and don’t move may be axle could that be the fault.
Hi, l’ve got a old Pride scooter and it only go’s 30cm /1ft forward and then stops, and when it goes backwards it’s OK can anybody help. Regards.
Can anyone please help me with my problem.
I have a DMA Strider 3 MD BU scooter,I want to change my rear wheels on to solid tyres. But I cannot get my wheels off. The center nut will not budge,I have checked to see if there is a locking tab for the nut but there isn’t one.
A rachet gun will loosen it go to a tyre & wheel yard
I have pride sidekick, I was having problems with tires on the front, when the tire broke down, and had a hard time moving it. When I fix the tire I see it will not move. When you turn the brake lever, then try to go forward. it will not, but makes a little noise at the brake assembly, and that is all.
Hi , I have a Pro-Rider King . My problem is that it starts and stops although I have purchased new batteries and a new charger. The company have not been helpful at all . Really disappointed at the fault and the company. Any suggestions , the scooter is 18 months old.
hi Irene, i also own a pro-rider road king, and besides the first three months of buying it (new) it has been a nightmare, i lost count of how many times it broke down and all to often in the middle of the road, i would charge the batteries overnight go out alls fine until a mile or less then the battery meter drops like a stone and i had to be pushed home, time n again it was the same issue which may also be your problem, and thats the motor brushes, the only lasted one-two months each time, anyway if you want to check them , at the end of the motor there are two plastic black screws unscrew each one and pullout the brushes they look like a magnet with a spring coil attached, if the part that looks like a magnet it corroded or the spring is broke they will need replacing, they cost about £6 a set on ebay, so remove the old and put the new ones in and fingers crossed, as for the company i totally agree they are a nightmare, when out on the pavement my rear axle broke causing a rear wheel to go off down the road and me in pain with the scooter trying to tip over, at first they were all to happy to fix it even arrange to be done, then my granfather died so i had to cancel, ever since they wont return my emails of which 20 plus have been sent, i hope this helps if not reply with more info and i maybe able to give layman advice.
My scooter 8 ml per hour older model turn on jus beeps , why
i have a sterling midi 4 mobility scooter new batteries, new speed controller fitted, but on turning on the scooter mover about 6 inches comes to an abrupt stop and starts beeping, turn off key and return on and the same thing happens. This happen in both directions. the battery condition gauge shows full until it clicks to a holt and then reads dead. Any help please.
I have found the fault, so simply I feel foolish, but here it is. On double checking all the wiring I decided to check that the new batteries had been fitted properly by the disability shop, You don’t think of checking a professionals work do you. only to find one negative terminal only finger tight. On tightening I find all is well.
CHECK BATTERY TERMINALS.
my go go stoped working when I went up a bumpy hill now will not work and the green light not flashing when put on charge
has the parking Brake/clutch been disengaged are the batteries
fully charge and the terminals and contacts clean
What’s wrong with my go go scooter when you turn key on all it does is beep.com
it might be in neutral ( free wheel )
Check the lever to make sure it is NOT in free wheel mode. the beeping sounds like a common warning for this issue.
You have to turn the switch off, move the gear lever to DRIVE (often a picture of a man SAT on the scooter, rather than STANDING. i.e. pushing it), and only AFTER doing this, turn the switch key on. It should work fine. The free wheel switch sometimes gets knocked by accident, such as going up a kerb, lifting into a car etc.
I hope that is of some help.
Gary
hi i have a strider st 4d and it has fully charged batterys also not on free will but have no movement the motor is not clicking on any help
Hi, have a pro rider road king,
It’s all working, 33ah batteries are fine, but I don’t think it’s going as fast as it should, it also has puncture proof tyres, but one is deflated & won’t pump up, I’ve tried pumps & one at a petrol station, but still won’t inflate! Any suggestions to both of my problems please??.
I have a Wheeltech Mercury 46 which has been on a go slow for months. I have had the batteries checked & they are 100%. My husband has just got my scooter out to get me ready for Spring & the battery connector has blown. Anyone know where I could get a replacement? Thanks in anticipation for help. Carol
hi we have a sportrider the lights all come on but wont move at all any ideas thank you Kim
Check the lever to make sure it is NOT in free wheel mode. the beeping sounds like a common warning for this issue.
You have to turn the switch off, move the gear lever to DRIVE (often a picture of a man SAT on the scooter, rather than STANDING. i.e. pushing it), and only AFTER doing this, turn the switch key on. It should work fine. The free wheel switch sometimes gets knocked by accident, such as going up a kerb, lifting into a car etc.
I hope that is of some help.
Gary
Hi, we have a kymco ls mini 4u. It started losing range and struggling on hills so I changed the batteries. It has not made any difference. It doesn’t seem to freewheel as easily as it did so am wondering if this is indicative of some sort of problem. Any ideas please? Thank you. Geoff
Check the lever to make sure it is NOT in free wheel mode. the beeping sounds like a common warning for this issue.
You have to turn the switch off, move the gear lever to DRIVE (often a picture of a man SAT on the scooter, rather than STANDING. i.e. pushing it), and only AFTER doing this, turn the switch key on. It should work fine. The free wheel switch sometimes gets knocked by accident, such as going up a kerb, lifting into a car etc.
I hope that is of some help.
Gary
Hi,I have a Pride Hurricane,its been left out in all weather for a while.it charges batteries ok,but I have no power at the tiller,fuses all ok so re set it but still no power at tiller.any ideas 🙁
Where do I find the fuse on my shop rider Eco 3 scooter?
i have a rascal329le i have aflashing light 5times any one knows what this means
I have a Taurus scooter that has the same fault i.e. the indicator flashes five times. It will drive for a short distance before the batter indicator falls to the minimum.I fitted new batteries last year and they seem to charge OK. Any help would be appreciated
faulty brake solenoid’
Hi my mum has a status xl6 mobility scooter. All was working fine when she put the key in to go somewhere it will not move, all the lights work and if u press the button to reverse it still beeps like it should but will not move. I can hear it clicking like it wants to go but still don’t go anywhere. Any help would be much appreciated.
Thanks
Check the lever to make sure it is NOT in free wheel mode. the beeping sounds like a common warning for this issue.
You have to turn the switch off, move the gear lever to DRIVE (often a picture of a man SAT on the scooter, rather than STANDING. i.e. pushing it), and only AFTER doing this, turn the switch key on. It should work fine. The free wheel switch sometimes gets knocked by accident, such as going up a kerb, lifting into a car etc.
I hope that is of some help.
Gary
hi I have a pro rider road king,, I plug in the charger but green light dosnt turn red and it isn’t charging, I bought a new charger same problem. help would be a godsend as im stuck without my scooter
is there a reset button on my s420 landlex gazelle? and how do i locate all the fuses? I cant get a manual any where.
all the insides are in brilliant condition but just wont work. can anyone help me please?
thank you
my rascal mobility scooter has stop taking a recharge (Batterys are new)
Hi I have kymco midi and when I use the brakes I can hear the brakes disengage.can you tell me if this is ok .i have had a few scooters over the years and have never hears this before .can you please advice I have just bought second hand from’ mobility shop thank you irene
Pro go go scooter my batteries are charged but when turn key lights striat up but when I use throttle to go forward the lifts go down will go backwards but will not go forward
hi i have a colt pride plus mobility scooter and the blue light on the control is flashing 7 times can you tell me what,s wrong with it please
Hi Marie,iam trying to help a friend out with there mobility scooter ,the charger dose not seem to work no light coming on when you plug in .so what I am asking if I take the two battery off the buggi can I charge them up with a car battery charger?please can you let me know Malcolm Kirkham Lancashire.
yes, perfectly OK. please ONLY charge one battery until full, then unplug and charge the other battery.
I do this occasionally, with an intelligent, or “Pulse Charger”. This helps to de-sulphate the batteries and recondition them.
Hi,
My fathers pro ride scooter is making a constant beep tone when switched on, it is brand new but was exposed to some rain last night due to high wind blowing the protective cover off. I have dried all excess water off and had the hair drier on and around the control panel and cabling.
Any advice appreciated
Regards
Nigel
Did you figure it out?
Hi Christina
Did you sort scooter out as I have exactly same problem.
Steve
Hi , my Go go pride scooter won’t move . When assembled it shows the batts full but bleeps 9 times . I have put new batteries in last August and worked fine . The last time I went to use it . Everything stopped and I had to get a friend to push me back to the car . Half way back the drive system seemed to re engage in even though everything was set to free wheel
Hi this happened to me and I think it was the damp gettingvto the connections. Once it was indoors and had 24 hours of warmth it worked fine again. Need to protect against damp and cold.
Hi I gt a sunrider exploper 406 it all works but the handlebar feels stiff to turn round corners
Shop ride that works but the sit moves side to side and feels if frame doing the same help
We have a DMA merits 3 wheeler scooter, just replaced the batteries and everything is connected well and the charger light is green, the power eye is flashing & the scooter wont move, can anyone help please?
Did you get this problem fixed I have one with the same problem as yours a DMA Merits 3 wheeler
Hi
I have a pride go go elite traveller
We got caught in a heavy down pour
It works but it’s developed an annoying whistle
Can anyone help please?
Thank you
Claire
Thats the rain, none of these scooters are at all waterproofed. Need to take apart the dial/switch part and dry everything out…. keep a plastic bag handy to covet with if caught in rain, or get proper cover for handlebars….☺
i have a Invacare Meteor, recently while i am driving it, suddenly stop when i switched of and put on again its works. also i noticed when i m going up and down from kerbs its stops. some times i need to wait 10-20 second to restart the engine. What can it be? if anyone help i appreciate
My gogo elite is beeping when I turn the key its flashing a wee blue light won’t go showing the battery is fully charged and gear is on to drive what would cause this
My spitfire EZ model 1320 16 fs21 occasionally gets stuck in reverse.
If I back it onto grass, it
Seems to come out of reverse and I can move forward again.
Does anyone have an idea of what the problem
Is and if it’s repairable?
Thanks in advance.
I have bought a shop rider “Sovereign ” deluxe mobility scooter it’s fully charged, the lever underneath is in the right position so all I can think of it’s the circuit breaker has tripped, how do I fix this? I also made the mistake of leaving my keys in when charging. It’s fully charged and light on the battery is green but when I try to go it gives a continuous high sound. Can u help?
I have been given a Merit DMA scooter, model HP8402A, it came without a users manual. Can anyone help please. Thank you.
You could try emailing service@discountscooters.co.uk as they have a few user manuals on their website http://www.discountscooters.co.uk/user-manuals and say that if you don’t see your manual then they may be able to get it
Hi I have a Luggie elite, which the red “power on” light flashes seven times any ideas, where to start, thanks
Hi I have a pride celebrity x replaced with new battery’s run up the road and back went to try next morning didn’t go checked all around only thing that I could find the green status light wasn’t working could anyone give me any ideas
Hi i have the same problem mines a shoprider ctm and have the green light problem batterys tested and are fine both reading just over 12v each
Wires checked fine lever checked fine
I uses to be able to keep turning the key on an off for a few minutes then the green light went from dule green to bright green and then it worked for the day but now even that dont work and its stuck on dule green light not movement at all anyone have any ideas?
I have a brand new Luggie, two months old. What causes it to whine in reverse?
Hi I’ve got a shop rider mobility scooter it will work but as soon as I turn it off to go in shop or visiting and get bk on to go home it’s won’t go and keeps bleeping I have to keep putting it in gear and push it then sometimes it dont go then when I put key bk in it sometimes will work but mostly it don’t I’m puzzled I depend on my scooter and need it all lights work just keeps cutting out when I turn it off can someone please help don’t know how to fix it!!
Probably the “Brushes” on the motor. Look for the black plastic screws on the motor, undo one and take it out,. the square oblong metal, should not be worn down lo less than about 10-15mm, and should be connected to the spring. If this seems fine, replace it, and check the one on the other side of the motor. They can be bought on Ebay for not much more than a fiver.
If not, have you ever driven in the rain? It may be water in the motor, or even just the key switch
Hope this helps, start with the brushes first, as they are easier to do
Hope this helps
Gary
I have just had my Invacare Comet scooter modified from Lead/acid batteries to Li-Ion batteries to extend the range. After a trip of around 4 miles, the scooter suddenly stopped and all the lights went out (battery life etc) and nothing I could do would make them come back on. After getting the scooter home, I stripped it down to check battery terminals and fuses. The 2 battery fuses (70A) were OK but I found a third fuse (10A spade) blown. Can anyone tell me what this fuse protects as I dare not use the scooter until I can find out in case I cause more damage. Thanks
I have found out that the 10A fuse protects the regen circuit. A qualified scooter engineer checked it and replaced it with a 20A as the circuit can handle the current.
I have a Rascal Eco 4, and since acquiring it, it’s been nothing but a head ache.
It stops and starts when it wants. I get a variety of flashing light sequences when turned on, which when removing battery and replacing it, checking connections or a little wiggle on the seat, the ignition light changes to continually fixed on and it decsides to go.
It’s got 8 flashes at the moment and I can’t find out what this means?
It’s commonly flashing 6 times. I thinks there is a loose connection somewhere and it’s driving me crazy. It’s my only transport for getting about and out of the house as walking on my crutches is painful and tiring and I can’t walk out of the estate I live. No independence.
Jackie
The manual just states that more then 6 flashes is errors detected but does not say what the errors are
6 flashes is “Power selected when finger control lever pressed” which I think means that the forward/reverse bar is not centralised
I think it means that you are holding the throttle hand lever, BEFORE you switch it on.
Try to ONLY turn the key on, wait a second or two, then try to drive it.
Freerider Mayfair
Could you tell me what lubricant is in the transaxle and where to purchase?
i have a breeze 3 mobility scooter, i changed the batteries on it but they were the wrong ones and would not work so i put the old ones back on and the same nothing no lights coming on or nothing and the charger just keeps flashing in sequence, tried pushing in the fuses but nothing , any ideas
I have a royale 4 mobility scooter 3years old my problem is I have fitted new 75 amp battery’s new 12 amp charger the charger says full charge so do the battery’s I do about 3 or 4 miles & the scooter looses speed the battery drains
Please Help Fred
My friend has a monarch spsterpearl 4 blue 2012
Every time put key in there is a constant beeping noise but still moves
Any ideas please
Hi Cheryl, did you get your scooter working again, as i am having the same problem. Turning the key getting a click, but wont go, battery full, now over heating, fuses good, all wiring connected BUT it wont GO. Any help would be appreciated from anyone x. Kind regards Donna I have a Electro Motion
Hi Everyone, not to sure if this helps, my husband took my scooter apart and found out it was the Part No DRV1038, Part No (there are 2 part numbers for some reason) 62300017 Torque 8MM. This had become solid and this is why the wheels would not turn. This might not be what is wrong with your scooter, but thought this might helps someone. Kind regards Donna x
I have a Elite go go traveller plus. It goes but does,nt hold power for long ..I have noticed on charge meter on tillier that a blue light is on all the time.. what does this indicate ? Any one help me out ? thanks
I have a Pacesaver Passport scooter. I just bought t it used. I think it might have been one from a mall or store because it is in very good condition. First time out, the battery indicator was down a little closer to thee yellow line but half way in the green. I am a big guy over 330 lbs. It bogged down a few times but when I turned it off it seemed to be okay. I got about a mile from home and it died completely, the battery indicator stayed all the way to the left in the red. Even the horn did not work. (A guy came by and pushed me all the way home, there is a place in heaven for him). When I got it home and plugged in the charger the horn worked and the battery indicator went to full charge. I unplug it and it goes dead again. I was told the batteries were just a year old. Do you think I can salvage this machine? Any ideas?
Hi, I have a Pride Scooter and the batteries are both fully charged, an when I press the fulward leaver nothing happened and the same with the reverse one,all the lights on the front panel show fully charged and bright, can anyone help, kind regards.
Make sure it is in Drive mode, it sounds like it could be in Freewheel.
My husband’s Invacare scooter has been parked in our shed for several months as my husband’s mobility has improved and he hasn’t needed to use it. For several days we have been aware of a very high-pitched whining noise but have only just worked out the noise is coming from the scooter. The charger was not connected to the scooter but the scooter still has charge in its batteries as the lights and horn are still working. The noise is higher-pitched than either the horn or the indicators.
Any suggestions please as the noise is now driving me nuts if I go outside the back of the house?
Bev Reaney
My parents have a shoprider cadiz, when going down hill it gains speed, then suddenly the brake comes on and locks the wheels. I have changed the main controller and has had no effect. should I now replace the electro magnetic brake assembly or could the be another fault.
There’s a speed limiter for when travelling downhill so the scooter can’t go too fast. If the driver has it going full speed the limiter will engage the brake automatically. Try going downhill at the slowest speed possible, boring I know, but should stop the brake engaging suddenly.
I have a Britannia scooter and I have a continuous red light flashing can you advise thank you
Hi I’ve just bought a secondhand rio 4+ mobility scooter, it’s fully charged but the power light is flashing and it beeps fast then 9 slow beeps. What can it be. Ta
Hi , my husband has a pride sport rider (looks like a 3 wheel motor bike ), when riding it turns itself off for no apparent reason , could be dangerous going down hill , always starts again and off he goes . does anyone else have an issue like this
Pride Celebrity XL Scooter will not move and gives a beep code of 1 beep then 3 beeps and book says that is speed pot fault. So I replaced speed pot and throttle pot and same thing, any help?
Got a mobility scooter won’t. Go in reverse any ideals
Yes,
My Rascal 850 developed the same extremely dangerous fault after a minimal usage, and the manufacturer hid behind the12 month guarantee. My confidence in that scooter was destroyed.
Peter
Sorry Roy my posting was intended for you
Peter
Hi. I have a Craftmatic Coach Comfort also known as Pride Legend. Problem is it has suddenly stopped working. (1) I can move the scooter in drive and freewheel mode (ignition off). (2) The battery gauge sometimes works, can show false readings as well as showing full reading. (3) Whilst standing alongside scooter when I press toggle to go forward I can actually hold back the scooter from moving. I can hear the gearbox/motor moving, although suddenly gone noisy, it seems to be slipping in drive mode. (4) Batteries are good. All these problems developed at the same time.
I have a sterling little star bought a new battery and now it just beeps when you turn on the key ?
I have a pride victory sport. And there is a loud clanking in the motor. And when I go to stop the motor feels like it’s going to push threw the metal housing.
i have a kymco mini comfort scooter when i turn the key every thing comes on but there is a flashing light and it wont move any ideas
i have a st6 strider it was all running fine went into town 4 miles switched off than bk on wouldnt move no power than 1 hour later faults 5 and 8 was flashing any idea what to do
i have a rascal 850 once again it wont go I turn it on then pull lever and it beeps the batterys eplaced throttle been replace speedo been replaced I have spent over 1600 with buying it and all the times its gone in shop then pick up and drop offs please whats up with it
I have a Shoprider and over the past 3 days it stops when I try to turn right
Hello, does anyone have a wiring diagram for a old Freerider Westminster please? Not the users manual. Thanks, Brianreed888@gmail.com
I have recently purchased a kymko midas xls mobility scooter.
It has not been used for several months and has been well looked after
on checking it over I found the indicators are not working .
can you help me please
i have a Cobra gt4 4 years old got a problem after a short distance all lights flash from left to right scooter slows down with bleeping all the time,new batteries new motor brushes…..my local Drive Medical got a diagnosed that the motor break is faulty he quoted me £270 for the new part plus labour…………..has anyone else got one of these Cobras i want to find out if this is a common problem
Hi
I have an Electromotion Superglide.
The current batteries are nine months old and I always fully charge after each outing. Recently, I have found that the scooter is hesitating and sometimes slows down – occasionally even stops!. I have checked the connections and made sure that the battery terminals are fully tightened.
Does anyone have any ideas? The scooter is always kept in the house so is always kept dry and warm.
Many thanks for any help, Regards, Rebekah
Hi i have a mercury neo 8 which was fine until recently,now if i stop (Don’t have to turn ignition off,or remove key) it won’t move and red light flashes 8 times ,sometimes you can kind of rock it and it’ll move again ,sounds like something clicks back into place where my feet go if that makes sense,any ideas?
I have a Quingo 4 wheeled 4/8 mph scooter, have had it for years but little used. I have tried to charge as often as I can. I want to try to use it now but the needle is on red, lots of green before it. The green light flashes continually when it is turned on. The lights work, would they still do that if the battery was empty.? Before I buy new batteries I really want to know if this is the case.
Can somebody tell me please when your at a still on scooter the battery reads full but soon as your in motion in goes strange off green and battery are new as is scooter,which do I go by how much battery is in when at still or in mot thanks
ion please let me no anybody thanks. darren
Can anybody tell me, the needle shows fully charged whether the battery is charged or not. Is this an issue with the wiring?
I have a pride revo, when in freewheel the scooter is still locked. Is it the electromagnetic brake that is faulty ?
Thanks
Most likely the electromechanical brake
I have a pride celebrity xl8 the wheels not move in free wheel mode
Most likely the electromechanical brake
hi i have a pride colt plus and there is power to light and indicator but the other bit where shows the power and speed when you turn the key on there is nothing happening and it just wont go
I have an invacare Leo but rear wheels going in opposite directions. Any info appreciated
Rear wheels going in opposite directions is normal if the wheels are not on the ground. When on the ground they should work together.
Hi I Have a Roma Medical Sorrento, it is running quite well (not had it that long) as far as I can tell, however yesterday I went down a ramped kerb crossed the road and up the ramped kerb on the other side, before I got fully onto the pavement the rear wheels just climbing the kerb edge the brake suddenly applied itself, quite harshly, I switched it off by the key and back on again, and it worked ok, This happened again the second time when in order to pass an obstruction on the pavement I put two wheels ont the very slightly raised grass verge, again it was resolved by switching off and on again, bit worried that this might happen when crossing a main road.
Any help would be appreciated.
I would get the brake looked at to ensure it is not randomly losing power, possibly due to a frayed or loose wire.
Hi, has anybody had a problem with a Freerider scooter, mine only goes a short distance before the battery indicator reads low charge, even after being on charge, new batteries last year and tested ok, also horn/indicators/hazards arn’t working. any advice would be helpfull.
If the carbon brushes are worn or the commutator has a buildup of carbon, the resistance may be higher than normal giving a lower voltage reading to the indicator. Horns etc. should be on a separate circuit. Look for a fuse.
Shoprider scooter. Beeps when asked to go. But batteries all ok, new used. wiring intact , checked end to end. control unit and motor both changed of known good units but still beeps? Chinese manufacturer helpful with advice but even with their guidance scooter just beeps on pushing the lever to go. The control pots checked and one replaced as a precaution appeared slightly rough in its travel. test meter shows all pots working to spec
HELP please.
Continuous beeps or a certain number of beeps repeated?
A friend has a dma strider model MX3 BU June 2004 serial EV10 FB UK 00228 (BU)
when riding there is a slight shudder thru to the steering and then cuts out, leave for a little while and then drives again!
Could this be motor brushes?
If so can they be replaced?
Please can u help
I have a sunrise medical sterling diamond mobility scooter.
I bought it with a fault that wasn’t immediately obvious at the time I tested it.
After it had been used for a few minutes, if I just stopped or stopped and switched it off, it wouldn’t start up again straight away.
I have fitted new batteries, checked for loose connections etc.
Sometimes it would switch back on after a few goes of turning the key back and forth and sometimes it wouldn’t go at all and I had to just release the wheels and get it pushed home.
I have searched to see if anyone else has heard of a problem like this but have not found anything that matches it exactly,
There are no beeps or flashing lights, just appears to be completely dead and then can come back on again after a few mins or after trying numerous times over many hours. Does anyone know what could be causing this to happen please?
Hi
The same has happened to my Sterling Diamond scooter Mary. I’m just wondering if you found out what the trouble was please.
Audrey
I just bought a used Pride Victory 10 mobility scooter, My problem is the ignition switch pulls out about an inch every time the key is removed. Also the speed knob is out of adjustment and a bit loose. I think both might be simple to fix but need to get the dashboard control cover removed. Is there an easy way to get this off? Thank you, Gail
My Mum’s Eden scooter has been standing for 3 years and now my sister needs it. After an hour on charge the meter shows fully charged but there seems to be no power to the motor. Any suggestions, please?
My friend has the landex gazelle s420 when he goes to turn on head lights u hear a click twice but all other lights work? What’s the clicking?
royale 4 , shows battery full but doesn’t drive? messed around with it checking battery connections and various things and it went after a few attempts? up a steep drive no problem. Put it back on charge and went back to it and it doesn’t work? showing error code 2 intermittently ? need help asap.
thanks
Evening to you, my name is Donna, i have a kymco maxi xls, & i am wondering if you can please help & advise me, on my way home the other night, my battery died, there were nothing wrong with my scooter just i ran out of power & were in need of a charge, but had not got home, i were according to a distance calculator 1km away from my home, my neighbour came & towed me, it were my only soloution, i had the brake off but ignition on so to use the hazard lights… i had to drive it on tow, though we were going slow, it were faster than 8mph, i charged my battery, but taking it to the shop this day,the first time i use it since, there is a constant wirring noise, whilst driving it is struggling up hill & makes a further wirring sound when i reduce the speed using the knob to turn it down, & i can not seem to control the speed comming down hill, this is somewhat concerning as the brake did not seem to be as responisve as it should as it stopped eventually but not right away as one would expect a brake too, the handbreak still works as i move not when it is on, please help me find the cause of this wirring sound, loosing power, unable to control speed down hill & lack of response from the break when pulled… thank you…
i seem to be going faster than 8mph downhill, but realy stuggle to get up hill, could it be the motor, speed regulator retsricor a relay…?
hi my pride power buggy was good ,then no go ,so brought new bat ,have checked fuses .good check breaker and replaced ,,batt fully charged , but not a thing just dead ,,was working very well,,as we all know it comes hard ,any idears please bill
Does anyone have any idea where I might find a replacement key for the Landlex Gazelle?
My kymco continues to move when going down hill the automatic brake doesn’t come on Any tip how to repair it
Hi my lever is not work stiff turning of wheels in both neutral and drive
The controller of my wife’s Smartie (Shoprider) suddenly won’t turn on. It just constantly flashes when you push the power button. In the past I could disconnect the cable, reconnect, and it would start working. But today it won’t. She is homebound without her power chair. Can anyone help? Thanks.
My Revco scooter won’t stop when I let go of the forward lever. I have to turn it off to stop.
hello my kymco xls judders when moving iv replaced the brushes still the same thanks
Hi,
Can anyone tell me what grade/type of lubricant is generally used for the gearbox/differential of a mobility scooter.
I have just bought a second hand Greenpower ZT500. Though it all works well, it has over 600miles on the clock & show little sign of having been serviced recently, so I am doing one myself. The problem is that I would like to change the oil/grease in the diff but have no idea what to replace it with. The best I can come to is that it would be a lot lighter than that used in car differentials?
Greenpower are absolutely no help, they insist that I need to pay a fortune for one of their ‘engineers’ to do it.
Can anyone advise me on this.
i have a 2005 breeze 4 and use it on the golf course. replace motor with a used one and have notice that there is a drain on the batteries. I replaced these but problems remain. Suspect motor brushes? but have since learned that it is a brushless motor what to do????????
Technical stuff:
Necroposting after googling ‘mobility scooter steady beep’, perhaps, but my friend has had a Kymco and an older generic shoprider which have both developed the same symptoms. Intermittent stops, non-starts, non-stops. Note that the ‘freewheel ON’ beep comes from a different buzzer than the fault beeps. The freewheel beep comes from the handlebar controller -the ‘horn’ – the fault beeps from a buzzer in the wiring loom. So if it’s the freewheel, you’ll know it.
I’d hazard a guess that most models of scooter have the same range of Pishiang motor/brake/controller systems and what I’m saying may well apply broadly. To my eye, the electricals are pretty solidly designed and reliable-looking, it’s the brake that boggles my mind.
I’ve just spent a joyous afternoon stripping the motor on the Shoprider, which had completely stopped working (new batteries no difference), and got it off the gearbox to run exactly the same as it had been: one wheel running, the other slow, continuing to run after the lever released, and no reverse. While this was happening, I could hear the solenoid correctly clicking in and out with each motor run. The brushes are about half worn (8 years’ heavy use, 2 or more battery changes), but not failure stuff.
After putting the electric brake (solenoid) back on, the thing stopped completely again. The brake design is a bit odd to say the least; there’s a floating plastic ring which locks onto the motor axle and gets clamped/unclamped by the freewheel lever or at power on, and the whole thing is a bit Heath Robinson. I’d conclude that the fault people are mostly describing is a solenoid/brake fault, as the scooter says ‘no go’ if the solenoid won’t cut in or out. An actual motor jam/brush wear would not be so unpredictable. That plastic ring looks like it’s asking to go wrong.
Of course, having dismantled the brake twice, I couldn’t get it apart the third time and the plastic ring is completely jammed. So going to try another motor if I can find one. I hope this enlightens somebody, anyway.